Select an organization that you know very well (this can be the same organization you used in your case analysis or a completely different one), and write a THREE-page essay about the kinds of measures that the organization uses. If the organization has a system for integrating the measures, explain what it is. If there is no integration system, suggest how one of the two systems described in the textbook (ProMES & Brinkerhoff & Dressler 7-Step Process) might be applied. For example, if the organization manufactures shoes, then the measures might include:
— Productivity measures such as the quality of the materials used, the number of shoes produced per hour, the degree to which each batch of shoes meets the quality standard, and whether the shoes are delivered to the wholesaler on time.
— Financial measures such as cash flow and profitability.
— Stakeholder relations as assessed by employee climate surveys, customer satisfaction surveys, media publicity, government-regulation compliance, and stockholder approval.
— Resource development as indicated by employee development (e.g., training opportunities and turnover rate) and technology development (e.g., equipment upgrades and capital investments).
— Integration of measures: The shoe manufacturing company derives an overall index of performance by creating a performance index table where each group of measures (productivity, financial, stakeholder relations, and resources development) is placed in the table and summarized every year into an index that shows year-by-year improvements in performance.
The assignment must be done using full paragraphs and in APA style.
This assignment does require two references, cite them, create a Reference section in APA format.
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