Process Improvement

This is an individual assignment. In this assignment you will consider the implications of the entry of Pizza Hut on the competitive environment. The competitive priorities and capabilities of BSB Inc. will be analyzed. Based on the evaluation, you will develop a service strategy to compete with Pizza Hut for market share. Assignment Grading This assignment counts for 10% of your final course grade. Assignment Instructions Does BSB Inc. enjoy any competitive advantages or distinctive competencies? What impact will a new food court have on Kershaw’s pizza operations? What competitive priorities might she choose to focus on now?  If Kershaw were to change the competitive priorities for the pizza operation, what are the gaps between the priorities and capabilities of her process? How might this impact her operating processes and capacity decisions?Outline the service strategy for Kershaw’s operation on campus.  To submit your your assignment, you will need to upload your document. To begin the upload process, click on the Add submission button at the bottom of this screen. Either drag-and-drop your file(s) into the indicated area, or click on the Add… option and select the file(s) you wish to submit. When you are ready, click on Save changes. Late submissions will not be accepted.


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