English Business Writing

Applying the pattern for a bad-news message discussed in class, write a letter based on the scenario outlined below.


The bad-news pattern (the indirect pattern) is outlined on page 165 of our textbook.

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Your letter should be formatted using full block style.   See pages 142-148 for a sample and detailed description of the format.


Your letter will be evaluated using the following criteria:

  • Effective application of the indirect negative message pattern
  • Appropriate tone
  • Correct grammar, spelling, and punctuation

Correct full block letter format

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